Returns & Exchanges

Your happiness matters. If My Pleasure Journal isn’t quite right, you can return or exchange it within 30 days.

Please keep items unused, in their original condition, and with all packaging. Unfortunately, we are unable to provide prepaid shipping labels at this time. For added peace of mind, we recommend using a tracked or signed shipping service to ensure your return reaches us safely.

Once we receive it, we’ll process your refund. Original shipping costs are non-refundable.

When you’re ready, email support@mypleasurejournal.co.uk. Take a deep breath, maybe sip some tea, and know we’re here to guide you gently through the process.